Privacy Policy
We (referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the Ashfort Cryptrade website (the “website”).
These principles will be upheld:
- To ensure transparency in how we collect and process your personal information:
We want to help you make informed choices about how your personal data is used and processed. That's why we've created this website and employ a range of methods and procedures to provide you with clear, relevant information on our data practices.
If we determine that you need specific details, we will provide them at the appropriate date and time.
We are happy to answer any questions you may have and to provide any clarifications you need regarding any limitations imposed by law. Please email us at the address below: info@ashfort-cryptrade.com
- Personal data will be used solely for the purposes set out in this policy.
We may process Personal Data for a variety of purposes, such as providing you with access to our website and connecting you to third-party trading platforms (the 'Services'), enhancing and securing the site, supporting its ongoing maintenance and operation, fulfilling regulatory or legal obligations, and conducting the administrative and business activities required to deliver and enable your use of the Services.
We also process personal data to gain a clearer understanding of your preferences and needs.
- Use robust tools to safeguard your personal data rights:
To facilitate the exercise of your rights, we provide extensive resources. Contact us at any time to request access to your personal data. We will amend or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will fulfil your requests.
- Safeguard your personal data:
While we cannot guarantee complete security for your personal data, we will continue to employ a variety of robust methods and techniques to ensure it remains fully protected.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals, how it processes and secures that data, and when it is shared with third parties.
This Policy covers information about an identified or identifiable natural person. An identifiable natural person is someone whose identity is apparent directly or can be established through a combination of additional information we hold or can access.
The Policy defines “processing” as any operation involving the use or collection of personal data. It includes the management, structuring, and storage of that data.
Our services are intended for general audiences and not for anyone under the age of 18. We do not knowingly collect information from individuals under 18 years old or permit their use of our services. If we learn of any such information, we will erase it promptly.
2. Which personal data do we hold about you?
When you access our services, service channels or website, we collect personal data. In some cases, we may ask you to provide this information. In others, we gather it by analysing your use of our services and channels, or by receiving data from our third-party partners.
3. You are not required to provide personal information to the company, and there are no penalties for declining to do so.
You are not required to provide any personal data. In certain circumstances, opting not to disclose personal data may hinder our ability to offer services or restrict users from accessing the website.
4. What types of personal data can we collect? When you visit our website, we will gather the following personal information:
This covers information about your online activity logs, detailed traffic data (including your IP address, the date and time of access), the language settings you used, software crash logs, the type of browser you selected, and details about the device you used. The information we collect is non-personal and cannot be used to identify you.
Personal Data We Receive from You: Any personal data you voluntarily provide when you connect to a third-party online trading platform through Us.
Personal information you provide to third-party platforms to facilitate transactions: this includes your full name, address, telephone number and email address.
5. The legal basis and rationale for processing personal data
Your personal data is processed by the company for the purposes outlined in this section and in accordance with the applicable legal basis.
Without a valid legal basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so we can transfer it to a third-party trading platform.
- Our company or a third party may require data processing to meet their legitimate interests. For instance, this may be necessary to improve our services or defend legal claims.
- Processing must comply with legal obligations.
Contact us by email for further details on the processing required to safeguard legitimate interests.
Below is a list of the reasons and legal grounds on which we may use the personal data you provide.
Provide your personal information to third parties at your request to access digital trading
If you request it, we may ask you to provide personal data to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
We require personal data to address your requests, questions or concerns about our services.
The company’s legitimate interests or those of a third party must be processed.
To fulfil any legal, administrative or judicial obligation, personal data is processed in accordance with applicable legal requirements.
Processing is necessary to fulfil our legal obligations.
We may use personal data to enhance our services. This may include, among other things, any crash or malfunction reports we collect in relation to those services.
The company’s legitimate interests, or those of a third party, must be processed.
Preventing Fraud and Misuse of Our Services
To execute and oversee activities that align with our service requirements, including back-office functions, business development, strategic decision-making and oversight mechanisms.
Processing is necessary to serve the legitimate interests of the company or those of a third party.
To inform our decisions on various issues, we employ a range of analytical techniques, including statistical methods.
The company's legitimate interests, or those of a third party, must be processed.
To safeguard our assets, rights and interests—as well as those of third parties—we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect these rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and any conditions, terms or policies.
The legitimate interests of the company, as well as those of any third party, must be processed.
6. Transfer of Personal Data to Third Parties
The company may also provide personal data, including IP address information and analysis of user experiences, to third-party service providers such as hosting and storage companies.
You can also request that we share specific personal data about you with third-party trading platforms. In these cases, we will forward the data you provide to us to those external platforms. Their privacy policies will govern how your personal data is used. Your data may be shared with multiple trading platforms.
The Company may share personal data with related entities or business partners. This approach provides the Company with the resources required to enhance and improve the products and services offered to its customers.
If it is necessary to safeguard the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may share your personal data with potential investors or buyers, or with lenders to the company or any other group company in the event of such a transaction (including the transfer or sale of assets held by the company or any other group company), or as part of any merger, restructuring, consolidation or bankruptcy of the company or another group business)
7. Third-party cookies and services
We may engage third-party services, such as advertising partners or analytics firms. These providers may also use cookies or other technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your browsing habits and preferences to enhance your experience, remember your settings and personalise the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies, which are temporarily downloaded to your device and expire when you close your browser. Other cookies are persistent, remaining on your device for a set period after your browser closes. They help the website recognise you as a returning user and allow you to revisit the site.
Types of cookies:
We may utilise them in accordance with their intended purpose:
Cookies are strictly necessary.
These cookies are essential for you to access the features you’ve requested and to navigate our website. We use cookies to provide the information, products and services you’ve requested.
They are necessary for your device to download and stream data. This enables you to navigate the website, use its features and revisit pages you’ve viewed before.
Cookies collect personal information, such as your username and last login date, to verify that you are logged into the site.
Session cookies are deleted when you close your web browser.
Functionality cookies
Cookies allow us to recognise you each time you visit our site and to retain your preferences.
They persist until their expiry date and remain stored even after the browser is closed.
Cookies for performance
We use cookies to collect statistical data on the site's performance and optimise it. They also allow us to analyse our website.
Cookies store anonymous data that is not linked to any identifiable natural person.
These cookies are removed when you close your browser. Others remain active indefinitely.
Cookies have been blocked or removed
To disable or remove cookies, adjust your browser settings. Below are links to guide you through the process for some of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all of the website's features and functions may not work as you expect if this occurs.
ONLINE TRACKING NOTICE
The Company retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or for any additional period permitted by applicable laws, regulations, policies or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will extend this sharing for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still required.
9. Transfers of personal information to third countries or international organisations
Your personal information may be transferred to other countries, including third countries (i.e. countries outside your place of residence), or to international organizations or jurisdictions subject to varying data protection frameworks around the world and in compliance with applicable laws. The Company takes all necessary technical and organizational measures to protect the personal data you provide and ensures that individuals can assert their rights and obtain effective legal recourse.
All residents of the EEA (European Economic Area) have access to these protections and safeguards.
- Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under viro Article 46 (2) (a).
- The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. You can view these clauses on the European Commission’s website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details of the security measures it uses to protect your personal data when transferred to third-party countries or international organisations. To request this information, please email info@wealthwaydigital.uk
10. Safeguarding Personal Data
We have implemented appropriate organisational and technical measures to protect personal data. These measures prevent accidental or unlawful destruction, loss or alteration of that data.
We cannot guarantee or warrant that the security of your personal data will be maintained without error, nor can we be held liable for any intangible, incidental or consequential damages arising from the use or disclosure of such data. This includes, but is not limited to, personal data disclosed due to transmission errors, unauthorised third-party access or any other circumstances beyond our control.
Where legal or other obligations beyond our control apply, we may be required to share your personal data with third parties, such as public authorities. We cannot guarantee the security these third parties provide for your personal data in such cases.
Personal data cannot be transferred over the Internet in a completely secure manner. The Company cannot guarantee the security of any personal data you transmit to us online.
11. Hyperlinks to third-party websites
Our website provides links to third-party websites and applications, which operate independently of the company. We are not responsible for how these platforms collect or process personal data. This Policy does not apply to any activities carried out on those external sites or apps.
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest providing your personal data directly to them.
12. Amendments to this Policy
This Policy may be updated at any time. When changes occur, we will post the revised policy on our website. For significant amendments, we will also notify you through appropriate channels and publish an announcement on our site. Unless otherwise specified, all changes take effect upon publication of the updated policy.
13. Your rights in relation to your personal information
You have the right to ask us to confirm that the personal data we collect about you is accurate, to correct any errors, and to delete any information we no longer require. You may also restrict how we process your personal information.
If you are an EEA resident, please refer to this page:
You may exercise these rights in relation to the personal data you provide by emailing us at the address below.
Access rights
The Company can verify that any personal data processed about you is accurate. If so, you may access your personal data.
The Company will supply an electronic copy of your personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
Individuals’ right to access personal data must not infringe on the rights and freedoms of others. If complying with a request would harm another person’s rights or freedoms, the company may refuse to comply or limit its fulfilment.
Right to rectification
The Company may rectify any inaccurate personal data. You may request that any incomplete personal data concerning you be corrected, taking into account the reason for processing.
Right to Erasure
The following reasons are applicable: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data about you based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be removed to comply with the company's legal obligations.
This right does not apply if the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to create, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to limit its processing.
If you request a restriction on personal data, it may only be retained with your consent, to establish, exercise or defend legal rights, to protect the rights of another individual, or for reasons of significant public interest within the European Union or a Member State.
Data Portability Rights
If an automated system processes your personal data based on your consent or under a contract to which you are a party, you have the legal right to review the personal information you have provided to the company.
You are entitled to request that your personal data be transferred directly from the company to another controller, if technically feasible. Your right to erasure remains unaffected by exercising your right to data portability. The right to data portability does not infringe on the rights or freedoms of others.
Right to challenge
You have the right to object at any time to any processing of your personal data based on the company’s or a third party’s legitimate interests. This right extends beyond profiling that relies solely on these interests. However, if we can demonstrate compelling legitimate grounds for processing your personal data, we will continue to do so unless you show that your rights, freedoms or interests override those grounds, or unless the processing is necessary for the establishment, exercise or defence of legal rights.
You have the right at any time to object to the processing of your personal data for direct marketing purposes.
Right to decline consent
You may withdraw your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing carried out before your consent was withdrawn.
You have the right to lodge a complaint with your supervisory authority.
You may file an appeal with a supervisory authority established by a member state to protect individuals’ fundamental rights regarding the processing of personal data in the European Union.
EU and Member State legislation may limit your rights concerning personal data about you, as detailed in Section 13.
We will provide you with the information you have requested, as per your rights under section 13 of this agreement, within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature or volume of requests. If we decide to extend the deadline, we will notify you within one month of receiving your request and explain the reasons for the extension.
Provided it does not conflict with section 13 of the law, we will supply the information you request under your rights in section 13 at no cost. If your request is unjustified or excessive, particularly if repeated, we may impose a reasonable fee to cover administrative expenses for providing the information or carrying out the requested action, or we may refuse to comply.
If we have any doubts about your identity when making a request, we may ask you to provide additional information.